Sharing videos or images in a support ticket
Created by: Tech Support
Modified on: Fri, 17 Jul, 2020 at 3:48 PM
- If you are trying to send a video to one of our support agents that is over 20 MB you will need to upload is through Youtube or share it on Google Drive.
- To upload a video to Youtube you can follow this simple guide. Then you can link the video directly to the agent.
- If your file is less than 20MB then you can attach it in a support ticket using the "+Attach a file" button at the bottom of a new ticket.
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