Maintenance FAQ 17

• Which clamp jaws do I need?
• Are the red clamp jaws and black clamp jaws interchangeable?
• Is my older Ultimate Stand compatible with your small parts?
• Roll Pin Removal and Installation
• How come the Ultimate generation telescoping collars and leg fittings are no longer available? Do you make any compatible replacement parts that will work?

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Pro Elite 5

• Pro Elite Replacement Parts
• Replacement Clamp Jaws
• Servicing the Pro Elite head
• Pro Elite Owner's Manual
• Pro Elite Setup Video

Classic/ Ultralight 6

• Classic/Ultralight Replacement Parts
• Slide Lock Cam Pocket Replacement
• Classic/Ultralight User Manual
• What is the difference between the Ultralight and the Classic?
• Where is the Serial Number located on your repair stands?

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Sprint 7

• Replacement Parts Sprint
• How long is the support beam?
• Is the Sprint Bike Repair Stand compatible with my bike?
• How to take care of your stand
• Where is the Serial Number on the Sprint?

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Sport Mechanic 6

• Sport Mechanic Spare Parts
• User's Manual Sport Mechanic
• Installing and Removing the Spinner Knob Cam Pocket
• How easy is it to set up the Sport Mechanic?
• Replacing the Spinner Knob Assembly

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Recreational Stand 4

• Recreational Stand Spare Parts
• What is the difference between the Recreational Stand and your other repair stands?
• Recreational Stand User's Manual
• Installing and Removing the Spinner Knob Cam Pocket

Pro Truing Stand 5

• Pro Truing Stand Small Parts
• Pro Truing Stand User Manual
• What is the difference between the Truing Stand 2.0 and the previous Truing Stand?
• Truing Stand Thru Axle Adapter Setup
• Pro Truing Stand Setup Video

Pro Elite Commercial Clamp 4

• Pro Elite Commercial Clamp Parts
• Does the Commercial Clamp Work with Aero Posts?
• Pro Elite Commercial Clamp User Manual
• Servicing the Pro Elite Commercial Clamp

Chain Keeper 4

• Chain Keeper Small Parts
• Chain Keeper User Manual
• Chain Keeper Thru Axle O-ring
• Does the Chain Keeper work with all bikes?

Team Edition Tool Kit 3

• Team Edition Tool Kit Replacement Parts
• What are the dimensions of the case?
• What is the Team Edition tool case made of?

Ride Prep 3

• Ride Prep Small Parts
• Ride Prep Dimensions
• What is the Ride prep case made out of?

Chain Tool 2

• Chain Tool Small Parts
• What chains are compatible with the chain tool?

Alpine/Expedition Scale 5

• What is the warranty for your Scales and electronics?
• Can I store my batteries in my scale?
• Alpine or Expedition Sensor Screw Repair
• Alpine Scale Manual
• Expedition Scale Manual

Tool Tray 3

• Tool Tray Small Parts
• Tool Tray User Manual
• Weight limit for the Tool Tray

Range 5

• Range User Manual
• Does the Range make a clicking sound when at the correct torque?
• What is the maximum torque for the Range?
• What is the accuracy of the Range?
• Do I need to send in the Range for calibration?

Flop Stop 3

• Flop Stop Small Parts
• What is the max distance for the Flop Stop?
• How adjustable is the flop stop?

Storage FAQ 4

• Do you have a Velo Hinge hook that will work with fat bike tire sizes? What about plus size tires?
• Will my full suspension bike work on your wall mounted or free-standing storage products that use cradle arms to hold my bike?
• Can I hang a wall mounted storage product like the Velo Wall Rack, Velo Wall Rack 2D, or Velo Wall Post on a concrete wall?
• How do I replace the rubber cradle pad?

Rakk XL 4

• Rakk XL Replacement Parts
• Recommended tire sizes for the Rakk XL
• Rakk Xl User Manual
• Replacing the Push Button on the Rakk or Rakk XL

Rakk 3

• Rakk Replacement Parts
• What are the recommended tire sizes for the Rakk?
• Rakk User Manual

A-Frame Event Stand 4

• A-Frame Small Parts
• A Frame Event Stand User's Manual
• How many bikes fit on the A-frame?
• Replacing A-Frame Slider Fitting

Scorpion 4

• Scorpion Small Parts
• Will the Scorpion bike stand work for my E-bike?
• User Manual for Scorpion Stand
• I lost the connecting bolt what is the thread pitch?

Velo Wall Rack 5

• Velo Wall Rack Small Parts
• Can I fit a tandem or other larger road bikes on the Velo Wall Rack?
• Can the Velo Wall rack be mounted to brick, concrete, or other surfaces?
• Replacing Cradle Pads
• Velo Wall Rack User Manual

Velo Wall Rack 2D 5

• Velo Wall Rack 2D Small Parts
• Can the Velo Wall Rack 2D be mounted to brick, concrete, or other surfaces?
• Can I use the Wall Rack 2D with my mountain bike?
• Replacing Cradle Pads
• Velo Wall Rack 2D User Manual

Velo Wall Post 6

• Velo Wall Post Small Parts
• Is my Velo Wall Post compatible with my dropper post?
• What is the spacing between the mounting holes?
• What is the Velo Wall post made out of?
• Can the Velo Wall Post be mounted to brick, concrete, or other surfaces?

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Velo Column 6

• Velo Column Small Parts
• Can the Velo Column work for ceilings taller than 10 ft?
• Will any of the Velo Cache accessories work with the Velo Column?
• Can I use the Velo Column upside down?
• Replacing Cradle Pads

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Velo Cache 5

• Velo Cache Small Parts
• How to Replace the Pads
• Dimensions of the Velo Cache 2 and 4 bike
• Converting the Velo Cache to hold 4 bikes
• Owners Manual for Velo Cache

Velo Hinge 5

• What is the best way to set up the Velo Hinge for multiple bikes?
• Velo Hinge Hook Orientation and Pivot Tension
• What is the spacing between the mounting holes?
• What is the largest tire I can use on the Velo Hinge?
• Can the Velo Hinge be mounted to brick, concrete, or other surfaces?

Omnium 17

• Omnium Small Parts
• Omnium User Manual
• Omnium Setup Video
• Omnium Fork Mount and Axle Setup Guide
• Centering the Wheel on the Omnium

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Training Accessories 1

• What are the Trainer Mat dimensions?

Sweat Guard 3

• Should I Use the Sweat Guard?
• How to use the Sweat Guard
• Can I Wash the Sweat Guard?

Your order 8

• International Shipping
• How do I buy your products if I live in another country?
• How can I find the shipping status of my online order?
• My package arrived damaged or has missing pieces?
• When will I receive tracking information for my order?

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Ultimate Repair Stands 3

• Is Ultimate Support and Feedback Sports the same company?
• I have an Ultimate stand and the telescoping collar is broken, now what?
• Ultimate Support Discontinued small parts

FAQ 10

• Where is Feedback Sports located?
• How do I become an international dealer?
• What is your Warranty Policy?
• Where are your repair stands made?
• How do I become a dealer?

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